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Last updated: January 2026

Dice BD's Privacy Policy

Your personal data is a trust we hold sacred. Everything about how it is collected, used, and protected is laid out here with full transparency.

SSL Encrypted Never sold to third parties Written in Bengali GDPR Compliant
Core Commitment

How we protect your data

Dice BD treats every user's privacy with the utmost importance

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End-to-End Encryption

All your data is secured with 256-bit SSL encryption. Dice BD uses bank-grade security to protect every transaction and data transfer.

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No data sales

Your personal data is never sold to third parties. Only the minimum information necessary for platform operations is shared, and only where required.

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Minimal Data Collection

We only collect the data we need to provide our services — nothing more, nothing less.

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Transparent Use Policy

The purpose for which your data is being used is always clearly communicated — no hidden agendas or ambiguity.

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Right to Erasure

You may request the deletion of your account and personal data at any time. We will comply unless we are legally required to retain it.

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Internationally Compliant Standards

Dice BD complies with international data protection standards. Our privacy policy is aligned with GDPR principles.

Table of Contents

This Privacy Policy Dice BD's website and all services apply to all users. By using the site, you agree to this policy.

1 Introduction & Commitment

Dice BD A trusted online betting and gaming platform in Bangladesh. We believe protecting your personal data is a fundamental right — not just a legal obligation.

This Privacy Policy— we explicitly state that Dice BD What data is collected, why it's collected, how it's used, and how secure your information is. Our goal is to deliver our services with complete transparency.

This policy is written in plain English with Bangladesh users in mind, so anyone can understand it without legal expertise. We are committed to making your privacy our top priority.

Dice BD never sells your data to advertisers or third parties. That is our core commitment.

2 What data we collect

Dice BD Collects various types of data to provide its services. This data falls into two categories:

a) Information provided directly (by you):

  • Full name, date of birth, and gender.
  • Email address & mobile number.
  • Residential address and postal code.
  • National ID or passport number (for KYC verification).
  • Payment method details (Mobile Pay/Nagad number, bank account).

b) Automatically Collected Data:

  • IP address and device type.
  • Browser type & operating system.
  • Time spent on the site and which pages were visited.
  • Betting history and transaction records.
  • Cookies & Session Data.
Data type Why It's Collected Mandatory?
Name & ContactAccount Creation & CommunicationYes
National ID CardKYC VerificationOn large withdrawals
Payment InformationTransaction ProcessingYes
Device & IPSecurity & Fraud PreventionAutomated
CookiesExperience ImprovementOptional

3 How We Use Your Data

Collected data is used solely for the following purposes:

  • Account management: For registration, login, and profile updates.
  • Transaction processing: For processing deposits, withdrawals, and bonuses.
  • Identity Verification: For the KYC process to prevent fraud and money laundering.
  • Customer support: To respond to your issues and inquiries.
  • Security Assurance: To detect and prevent suspicious activity.
  • Legal Compliance: For regulatory reporting and audits.
  • Service improvement: For analytics purposes, to improve the user experience.
  • Contact: To send important updates, transaction notifications, and security alerts.

We do not share your data with third parties for marketing or advertising purposes. You can unsubscribe from promotional emails at any time.

4 Cookies & Tracking Policy

Dice BD The website uses cookies — small data files stored in your browser that help improve your experience on the site.

We use three types of cookies:

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which sections of the site are used most.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

5 Data sharing policy

Dice BD Your personal data is never sold. However, information may be shared in the following limited circumstances:

  • Payment Processors: Limited data is shared with authorized payment gateways to process transactions.
  • KYC Verification Services: Trusted verification partners for identity confirmation.
  • Legal authority: Upon a valid court order or lawful request from a regulatory authority.
  • Security agency: To assist in investigating fraud or criminal activity.

All partners with whom data is shared are bound by strict confidentiality agreements and may only use the information for specified purposes.

6 Data Security Measures

Protecting Your Data Dice BD Technical and organizational measures in place:

1

256-bit SSL Encryption

All data transmitted on the site is protected by bank-level SSL encryption — no third party can access it.

2

Two-Factor Authentication (2FA)

An additional verification layer is applied at login and during withdrawals.

3

Regular Security Audits

Independent security experts regularly audit our systems and identify vulnerabilities.

4

Data Segmentation

Different types of data are stored in separate secure environments so that a single breach does not compromise all information.

5

Staff Training & Access Controls

Only authorised staff can access specific data. All access is logged.

No system is 100% secure. However, in the event of a data breach, Dice BD will notify affected users within 72 hours.

7 Your Rights

You have certain important rights regarding your personal data:

Right of access

You may request to see what data we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request account closure and deletion of your data.

Right to Restrict Processing

You may request that your data no longer be used for a specific purpose.

Right to Data Portability

You can download your data in a readable format.

Right to object

You have the right to object to the processing of your data in certain circumstances.

To exercise these rights support@dice-bd.comEmail us at. We typically respond within 30 days.

8 Data Retention Period

Dice BD Your data is never kept longer than necessary. General retention guidelines:

  • Active account data: For as long as your account remains active.
  • Transaction records: Up to 5 years, as required by legal obligations.
  • KYC Documents: 5 years after account closure (as required by financial regulations).
  • Betting History: 3 years after account closure.
  • Customer Support Contact: 2 years.

After the applicable retention period, data is securely deleted or anonymised so it can no longer be linked to an individual.

9 Children's & Minors' Privacy

Dice BD Not intended for users under 18. We do not knowingly collect data from minors.

Age is verified at registration. Should a minor's data be collected for any reason, upon discovery we will:

  • That account will be closed immediately.
  • All data will be securely deleted.
  • Any existing transactions will be settled through a dedicated process.

If a parent suspects their child has created an account, please contact support immediately.

10 Policy Changes

Due to business changes, new regulations, or technological developments, this Privacy Policy May be updated from time to time.

  • For significant changes, advance notice will be sent to your registered email.
  • The date of any changes will always be noted under the "Last Updated" section at the top of the page.
  • Continued use of the site following any changes will be considered acceptance of the updated policy.
  • A notice will be displayed on the site for any significant changes.

Keep your email address up to date to receive policy change notifications. If you miss a notification due to an outdated email, that is your responsibility.

11 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch:

  • Email: support@dice-bd.com
  • Live Chat: Click the icon at the bottom right of the site (available 24/7).
  • Response Time: Usually within 24–48 hours.

Once you submit a request to exercise your rights, we will do our best to respond within 30 days. For complex cases it may take longer — you will be notified in advance if so.

Our support team is available 24/7, 7 days a week. Feel free to reach out with any privacy-related concerns.

FAQ

Privacy FAQs

No, never. Under no circumstances does Dice BD sell your personal data to third parties. This is a core commitment, and doing so would be a direct violation of our policy.

Yes, absolutely. You can email support@dice-bd.com to request access to or deletion of your data. Unless legally required to retain it, we will comply within 30 days.

Yes. KYC documents are stored on encrypted servers and can only be accessed by authorised staff. They are never shared with third parties.

Yes, you can. Every promotional email includes an "Unsubscribe" link at the bottom. Please note that security alerts and transaction notifications cannot be turned off — they are essential for your protection.

Yes. In the event of a security breach, affected users will be notified by email within 72 hours — including details of the incident, what data was affected, and the steps taken in response.

Play with Confidence at Dice BD

Your data is completely secure. With a transparent privacy policy, we've earned your trust. Register now.

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